Details of complaints received at National Consumer Helpline (NCH) in e-commerce sector from May 2014 to Nov 2018 (From : Ministry of Commerce & Industry)
Source: RAJYA SABHA SESSION - 247 UNSTARRED QUESTION No 192; *: In Apr 2014, NCH was not operational due to re-location from DU to IIPA; **: Inception of INGRAM from 11 Aug 2016; ***: Response are still on progress for Sep.18, Oct.18, Nov.18.
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Fields:
Year,
No. of Grievances received in sector,
Complaints sent to convergence companies,
Redressal Received,
Response%,